Attend to every bit of their wants. Do not be content with general help that you may have given to them, for sometimes, timely attention to a little want of theirs brings them immense relief.
Let your commander in chief be the one, who helps his men and gives them from his wealth what suffices them and suffices their families left behind so that their intention will be the same in their jihad against the enemy. Your being kind to them will turn their hearts towards you.
The best delight of the wali’s eye is by spreading justice in the country and by the expression of the people’s cordiality. They do not express their goodwill except when their hearts are contented and they will not be sincere unless they are willing to safeguard their walis and are contented with their rule and are hopeful of their aims so try to achieve their hopes and keep on praising them and mentioning their good deeds because praising the good deeds provokes the brave and incites the laggard inshallah.
Keep every one’s right and do not ascribe someone’s excellence to another. Do not belittle one’s great deed. Do not let someone’s nobility lead you to glorify his slight deed and do not let the meanness of someone’s lead you to belittle his great deed.
Turn to Allah and to His Prophet for guidance whenever you feel uncertain about what you have to do. Allah had said to some people, whom He wished to guide: (O you who believe! obey Allah and obey the Apostle and those in authority from among you; then if you quarrel about anything, refer it to Allah and the Apostle). Referring to Allah is to obey His Book and referring to the Prophet is to follow his Sunnah, which calls for unity and warns of separation.
Choose, for judging among people, the best of them to you, who is not obsessed by distresses, doesn’t become importunate before the opponents, doesn’t keep on mistakes, doesn’t miss reason, doesn’t hesitate to follow the truth when he finds it, doesn’t think of greed, doesn’t satisfy with the least perception without looking for the farthest, the most pondering on the confused matters, the most dependent upon evidences, the least bored in inspecting the opponents, the most determined when the truth appears, who isn’t affected by praise, who isn’t incited by any temptation and these are very few.
Observe his (the judge) judgments always and be openhanded to him to satisfy his needs so that he won’t be in need of the people. Give him a position in your court so high that none can even dream of coveting it and so high that neither backbiting nor intrigue can touch him. Think of this so much for this religion was captive under the control of the evildoers. They used it according to their fancies and as a means to obtain the vain pleasures of this worldly life.
Then think about your officials. Employ them after trying. Do not appoint them favoringly or autocratically because they are full of injustice and treason. Seek after the experienced and coy men of the benevolent families and the previous in Islam because they are more honest, less greedy and more prudent. Then supply them with sufficient living for it helps them to purify themselves and prevent them from seizing what is there under their control and it will be an evidence against them if they break your order or betray the trust. Then check their jobs and send truthful and sincere inspectors to watch them. Watching them secretly leads them to be honest and loyal in doing their jobs and to be kind to the people. If one of them betrays the trust, you will be informed of that by your spies and this will be enough
Prophet (s) saying more than a time: “A nation will not be sanctified if the right of the weak is not taken back from the powerful without threat or fear.” Tolerate their severity and ineloquence. Do not show them intolerance and disdain so that Allah spreads upon you his mercy and rewards you for your obeying Him. If you give, give willingly and if you deny, deny kindly and apologizingly.
There are certain things that you have to do yourself; you have to answer your governors when your clerks are unable to, you have to answer the people’s wants as soon as they reach you as your assistants may delay them. Achieve every day’s duty in time because each day has its own duties. Choose for yourself the best time to be with Allah. Know that the greatest of your doings, although that they all are to be for the sake of Allah, are those that you do with good will and those you do for the sake of your people.
Let the best thing, with which you worship Allah sincerely, be the offering of his obligations, which are for Allah alone. Tire your body for your God during your day and night. Approach to Allah sincerely with all what you do for the sake of Him without any shortage or hypocrisy whatever you become tired. When you lead the people in offering the prayer, try neither to lengthen it nor to lose anything of it because among the people there are some, who are ill, and some, who have things to do. Once I asked the Prophet (s), when he had ordered me to go to Yemen, about how to lead people in offering the prayer and he said: “Offer it like the prayer of the weakest of them and be kind to the believers.”
source : http://www.maaref-foundation.com