According to Ahlul Bayt (A) News Agency – ABNA.ir – The office of Grand Ayatollah Makarem Shirazi announced a special time for answering to English users for online answering to religious questions.
In order to facilitate for the users to access their answers easily and rapidly, department of the Estefta'at of His holiness's office has prepared for honorable imitators thispage to gain their answers directly (by chat).
The scholars are available for English users’ everyday at 10 - 12 PM GMT +3:30.
source : http://abna.ir